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Grievance Redressal

We are a proprietorship diagnostic centre committed to prompt resolution of concerns under the Consumer Protection (E-Commerce) Rules, 2020.

Grievance Officer:
Name: Jonali Kalita Pathak
Designation: Proprietor & Grievance Officer
Email: pinnacledlm@gmail.com
Phone: +91 7575970090
Address: N K Commercial complex, NH-15, Near ASTC Bus stop, Biswanath Chariali

How to File a Complaint
1. Email: grievance@yourcentre.com with your name, contact, booking ID, and issue.
2. Acknowledgement: Within 48 hours with ticket number.
3. Resolution: Within 1 month (faster for medical urgency).

Escalation
National Consumer Helpline: 1915 | consumerhelpline.gov.in

Last Updated: October 29, 2025

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